Technical Sales Representative

Title Technical Sales Representative
Location  HAITI
Job Information Do you enjoy speaking with customers? Are you passionate about technology ? Do you have sales skills ?

Representing a well-known and reputable company that provides ecommerce solutions for leaders of the digital goods industry, across the world, we are looking to hire highly motivated Technical Sales Representativewith excellent communication skills.

PRIMARY RESPONSIBILITIES:

• Up sell pre-existing clients with a premium technical support package

• Install, support, and troubleshoot software issues over the phone (level 1)

• Log all calls received and prioritize issues based on the severity

• Promote internal products

• Provide outstanding customer service on every contact

SKILLS AND ATTRIBUTES:

• High level of energy and motivation to succeed

• Ability to communicate technical issues to non-technical clients

• Excellent communication skills in both English and French. (Written and verbal)

• Fast reaction time, resourceful to find a solution in unexpected circumstances

• Excellent prioritization and self-management skills

• Patience

QUALIFICATIONS:

• Sales experience is an asset

• 1+ year of sales/customer service experience

• Proficiency with Windows and Mac operating systems and software